
The feedback platform operates on the basis of the Gosuslug portal and allows legal entities and individual entrepreneurs to submit a request on the most frequent issues faced by a business.
Entrepreneurs can get advice, help, or solve problems related to business support and maintenance, human resources, use of natural resources, connection to utility networks, highways, etc.
The appeals are handled by regional and local authorities, as well as the Murmansk Region Development Corporation. A working group under the Investment Committee of the Murmansk Region, consisting of representatives of various ministries and development institutions, will help in solving individual problems.
The maximum response time, depending on the complexity of the question, is 5, 10 and 30 calendar days. The applicant can rate the received answer on a scale from 1 to 5 points.
It should be recalled that the launch of the feedback platform for investment and business entities in the regions took place as part of the work on the implementation of the regional investment standard in the constituent entities of the Russian Federation. The Murmansk Region was among the 30 pilot regions that launched this mechanism as early as 2024.
You can ask a question via the link.
/ Ministry of Arctic Development and Economy of the Murmansk Region /